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For information about Open Dental's texting feature, see Integrated Texting.

CallFire only can be used for outbound text messages. They released a new version of their text messaging interface in 2016. This new version does not integrate with Open Dental. As far as we know, CallFire will continue to support their old legacy interface for customers who continue to use it.

CallFire Limitations

  • Messages have a 160 character limit.
  • Do not use carriage returns (press Enter) or the message will be cut off at the carriage return when the message is sent. 
  • The following characters are allowed: a-z, A-Z, 0-9, . , : ; ! ? ( ) ~ = + - \ / @ $ # & %. If other characters are used the message will fail.


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