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Credit Cards  

X-Charge is integrated into the Payment window. You would typically enter the payment amount, and then click the X-Charge button to launch the separate X-Charge program. If X-Charge is not yet installed, then you will see this.

You can also get back to this window after you start using X-Charge by right clicking on the X-Charge button.

See http://www.open-dentx.com

To start using X-Charge, first install the X-Charge client program using the installer that they provide.  Then, in this window, check Enabled, verify the installation path, and select the payment type for credit cards.

They will provide you with details on how to obtain a card swiper.  Receipt printing is possible from the X-Charge program using a Dymo label printer with a continuous roll of paper.  It can sometimes take some effort to set up the printer properly, and they can help you with that.  The other alternative is to have the patient sign the top portion of a statement that you print out from Open Dental onto regular paper.

Also, see the tutorial.

Troubleshooting
Sometimes, an office will have trouble with the X-Charge bridge.  After the X-Charge window is closed, the wrong information goes into the Payment window in Open Dental.  This is happening because of a problem with the text file used in the bridge.  The text file is locate in the same place as the Program Path in the window above, also accessible in Program Links.  The typical path to the text file is:
C:\Program Files\X-Charge\XResult.txt

Look for that file.  Delete it if it exists.  Make sure that the user has full security access to the folder that the file is in.  This will be trickier on Vista.  See the Vista page for hints on folder security.

 

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