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Payment Plan Window

The fields on the Payment Plan window are described in detail below. To open this window, click Payment Plan in the toolbar, then Patient Payment Plan or Insurance Payment Plan. Double click an existing plan to edit.

Patient: The person who was treated. Click Go To to switch to their account.

Guarantor: The person who will make the payments. It does not have to be in the same family as the patient. It also can differ from the account's guarantor. Click Change to select. Click Go To to switch to their account.

Provider: Defaults to the patient's primary provider. Click the dropdown or [...] to change.  If using Clinics and providers are restricted to clinics in Security, only providers available for the selected clinic are options.

Clinic: If using Clinics, defaults to the patient's clinic. Click the dropdown to change.

Insurance Plan (insurance payment plans only): The insurance plan this payment plan is for. To edit, click Change, select the plan, then OK. Insurance payment plans can be used to track installment playments for a single claim. See Insurance Payment Plans.

Date of Agreement: Defaults to today's date.

Terms that affect the Amortization schedule.

  • Total Amount: The total amount of the payment plan, not including interest. It defaults to the patient's current balance.
  • Date of First Payment: Defaults to one month from today's date so amortization calculations will be accurate. If you change the date, there may be minor discrepancies in interest charged. If the first payment is today, enter it as the down payment and set the Date of First Payment as one month in the future.
  • Down Payment: The amount of the down payment.
  • APR: The percentage of interest to charge.
  • Number of Payments/Payment Amount: The amortization schedule can be based on a total number of payments or a specific payment amount. Enter only one.
  • More Options: Select how often payments will be due based on the Date of First Payment. The default frequency is Monthly, however other options include every other week, first day of a month, or quarterly. For Recurring Charges, you must use Monthly; the other options won't work.

Create Schedule: Create the amortization schedule based on the terms. A description of the terms will show in the Note field.

Recalculate: Recalculate payments and interest (optional) when a patient prepays, pays on principal, or overpays. See Recalculating Payment Plans.

View Tx Credits: Attach treatment planned and completed procedures to the payment plan. See Payment Plan Procedures and Credits for a description of all fields on this window.

Once the schedule is created, these calculations are automatic:

  • Total Cost of Loan: Total Amount plus interest and any added charges.
  • Accumulated Due: The total amount that has been due up to the current date.
  • Paid so far: The total amount that has been paid towards the payment plan to date.
  • Principal paid so far: The total that has been paid towards the principal to date.
  • Tx Completed Amt: The total fee amount for completed procedures that are attached to the payment plan.
  • Total Tx Amt: The total fee amount for all procedures (treatment planned and completed) that are attached to the payment plan. Often this will match the total payment plan amount, but does not have to.

Amortization Schedule: The amortization schedule is generated based on the terms. Principal and interest are calculated automatically. Due dates are based on the Date of First Payment and the frequency selected for More Options.

  • A horizontal bold line indicates today's date and separates past items from future items.
  • The amount currently due is bold.
  • Payments attached to this payment plan show as credits and affect the running balance. If extra payments show here, but shouldn't, uncheck the Attached to Payment Plan box on the Payment window for each payment.
  • Click Clear Schedule to erase the current amortization schedule (e.g. if you are unhappy with it and want to recalculate with different terms).
  • Exclude past activity: When checked, only future dated line items show in the Amortization Schedule and past activity is hidden. When unchecked, all activity shows. Totals are not affected by this setting. To set the default setting for the checkbox, see Account Module Preferences, 'Payment Plans exclude past activity by default'.

Interest: Open Dental automatically calculates interest (APR) using the following method. Most online calculators use the same method, but some may differ (e.g. assume down payment is first month's payment).

  1. Subtracts the down payment from the payment plan balance.
  2. Calculates the number of payments, or the payment amount, based on the new balance (balance minus down payment).

Double click individual charges to edit, or click Add to add a new charge. This is not recommended. If you manually edit or add charges, you must manually calculate any interest changes.

Note: When you create the schedule, a detailed note of the terms shows for future reference. Other notes can be added as needed.

Delete: Delete this payment plan. You cannot delete payment plans with payments attached.

Close Plan: Archive plans that patients are no longer paying on. See Close a Patient Payment Plan.

Print / Sign & Print / View & Print: The button label will change depending on options that have been set up for printing and signing payment plan terms. See Sign and Print Payment Plan Terms.

OK: Close the window and save all changes.

Cancel: Close the window without saving any changes.


Open Dental Software 1-503-363-5432