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Tasks Area

If you are using version 16.2 or earlier, see Task Lists and Tasks (Version 16.2 and earlier).

Task lists and tasks are managed in the Tasks area. They can be used for office communications, tickler lists, appointment lists, patient lists, daily, weekly, or monthly check off lists, etc. A task list can have nested task lists or tasks within it, much like the folder/file concept.

Create Task Lists and User Inboxes
Create a Task
Task Setup
Task Reminders

See also: Webinar: Tasks I - Introduction to Tasks and Task Lists

Tasks Area
Manage and view tasks in the Tasks area of your screen, or, in the Manage module, click Tasks.



  • Click on a tab, and its task lists will show. If a task is added when the Open Tickets or Main tab is selected, the task will be added under the Main tab.
  • Click on a task list in the Tasks grid to see the tasks within. 
  • Any task list with new tasks is flagged with an orange checkbox, and the number of new tasks appears in parentheses.  
  • Task lists and tasks also have right click options to easily edit properties, cut, copy, paste, delete, subscribe, unsubscribe, Send to Me or Go To an attached patient or appointment.

Docking
Usually the Tasks area is docked at the bottom or right of the screen, but it can also be set to not appear on an individual computer. Resize the Tasks area by dragging the splitter. Set Permissions for editing and deleting tasks in Security.

  1. To change docking options, right click on the splitter, or click Setup, Task.

  1. Select an orientation. The task list will move to the selected docking option.

Task Popout Count
The task popout window displays the number of tasks in the selected task list. Hover over the Open Dental icon on the taskbar to view. Task count only shows when the tasks window is open and a task list or tab is selected.


Task Buttons 
There are six buttons across the top.

Options: View options for task lists.

Show Finished Tasks: Check to view tasks that have been marked Done in the selected task list.
Finished Task Start Date: View tasks marked Done on or after this date. Enter any date in this field.
Sort appointment type task lists by AptDateTime: If checked, task lists that have Object Type set as Appointment will sort by the appointment's date and time, not the date and time the task list was created. See Create Task Lists and User Inboxes.

Add TaskList: Create a new Task List.

Add Task: Create a new Task.

BlockSubsc: At a user level, block popups (and chime) when new tasks are added to a list you are subscribed to.

BlockInbox:  At a user level, block popups (and chime) when new tasks are sent to your inbox.
If you block popups, remember to check for new tasks under the New for User tab.  

The Task tabs are useful for organization and task management.

  • for 'User': Contains task lists that the current user is subscribed to. Typically includes a user's inbox.
  • New for User: See the current user's new tasks all at once.
  • Open Tickets: Keep track of tasks that need follow-up. Tasks with an object type of 'Patient' appear here until the task is marked done. This tab is only visible if 'Show open tickets for user' is checked in Miscellaneous Setup.
  • Main: All shared task lists and inboxes.
  • Reminders: View task reminders that are not due. Reminders replace repeating tasks in 16.3 and greater. See Task Reminders for setup.

In 16.2 and earlier, repeating task tabs show by default. In 16.3 and later, enable or disable repeating task tabs in Task Setup.

Subscribe to a Task List
The first tab is always a tab for the current user, and it lists task lists subscribed to by the user.  Users should always subscribe to their inbox, and can also subscribe to shared task lists.

  1. Log in to Open Dental with your user name.
  2. Click on the Main tab, right click on a task list, then select Subscribe. The task list will appear in the for 'User' tab, and all nested lists and tasks will also show. You can only subscribe to tasks listed under the Main tab.

To unsubscribe from a task list, right click on the list, then click Unsubscribe. You cannot subscribe to Repeating Task Lists.

 

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