Legacy eRx Credentialing

Credentialing is part of the process of Legacy eRx identity proofing. It entails submitting credentials to further confirm provider identity.


Make sure the information you submit is accurate.

First complete identity proofing Enabling Legacy eRx / Identity Proofing. When that is complete, send an email to providerverification@newcroprx.com that contains the following information.

To: providerverification@newcroprx.com

Cc: erx@opendental.com

Subject: (provider name) Credentialing

Email address: Email address you used during Verizon identity proofing.

Mobile number: Personal mobile number. This will be used once for verification purposes only.

Mobile carrier: Cell phone carrier

Office address:

Office phone:

Contact person: Any person, other than the provider, who can verify the practice is active (e.g. office manager).

Software: Open Dental

Legacy eRx Version: Basic OR Comprehensive

Also attach scanned copies of the following documents, or they can be faxed to 832-553-1889.

Once credentials have been submitted, it will take approximately 48 hours to finalize. You will receive a confirmation email from Open Dental. We will then activate electronic transmission of prescriptions on your account and apply the one-time identity proofing fee to your statement.

Once credentialing is complete, you can begin writing prescriptions and sign up for EPCS (Legacy eRx EPCS Setup).