Legacy eRx Credentialing
Credentialing is part of the process of Legacy eRx identity proofing. It entails submitting credentials to further confirm provider identity.
First complete identity proofing by contacting Open Dental support. See the Getting Started section on Legacy eRx. Do not move on to Step 2 until identity proofing has been completed.
When identity proofing is complete, send an email to firstname.lastname@example.org that contains the following information.
Subject: (provider name) Credentialing
Email address: Email address you used during Exostar identity proofing.
Mobile number: Personal mobile number. This will be used once for verification purposes only.
Mobile carrier: Cell phone carrier
Contact person: Any person, other than the provider, who can verify the practice is active (e.g. office manager).
Software: Open Dental
Legacy eRx Version: Basic or Comprehensive
Also attach scanned copies of the following documents, or they can be faxed to 832-553-1889.
Once credentials have been submitted, it will take approximately 48 hours to finalize. You will receive a confirmation email from Open Dental. We will then activate electronic transmission of prescriptions on your account and apply the one-time identity proofing fee to your statement.
Once credentialing is complete, you can begin writing prescriptions and sign up for EPCS (Legacy eRx EPCS Setup).