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Support

Open Dental's technical support staff is committed to helping you use Open Dental efficiently and effectively.

Technical Support Hours

  • Hours: Monday - Friday, 8 a.m. - 4 p.m (Pacific Standard Time)
  • Phone: 503.364.5432
  • Email: service@opendental.com

Support Resources:

  • Contact our technical support team via telephone, chat, and email. Up to two specific issues can be answered per call/email/chat.
  • Conversion services
  • Request Features
  • Report bugs
  • Supportive online communities

Training Resources

  • Personalized online training at a per hour rate.
  • On-site training at your location.

Online learning resources. See https://opendental.blog/2017/09/27/open-dental-learning-resources/

  • User Manual
  • How to Videos
  • Webinars
  • Open Dental Blog
  • Open Dental Newsletter

Additional Services: To request or sign up for additional services, contact technical support.

  • eServices
  • e-Prescribing
  • Form Design (using sheet framework)
  • Custom queries

Discounts available for prepayments, consecuritve months of support