In Send Claims, under History, double-click a StatusNotify_277 row.

The 277 format for E-Claims acknowledgment reports contains more detailed status information about the sent batch than a 997 or 999 format.

When a 277 is received:

• In the Insurance Claims History grid, the corresponding rows for the sent claims have an AckCode column set to A or R.
• The 277 also shows as a separate row with a Type of StatusNotify_277. Double-click the row to open the Claim Status Response window.

The only information from the above window that gets automatically processed/imported is the claim status column (Accepted or Rejected).