eService Activity Log

In the Main Menu, click Reports, eService Activity Log.

The eService Activity Log tracks what actions have been done in eServices.

Filters: Use the filters to narrow down the activity log results.

Once filters are selected, click Refresh to update the results.

eService Actions

Below are available eService Actions to view.

Action Details
Appt Confirmation - Appointment Confirmed
eClipboard - Checked In The patient checked in for their appointment via eClipboard
eClipboard - Form Completed The patient completed a form via eClipboard
eClipboard - Form Created
Patient Portal - Patient Allowed Submission of Duplicate Payment The patient opted to allow the duplicate payment made via Patient Portal (PayConnect users only)
Patient Portal - Patient Arrived at Statement Portal
Patient Portal - Patient Downloaded Statement
Patient Portal - Patient Logged In The patient logged into the Patient Portal
Patient Portal - Patient Logged In At Statement Portal
Patient Portal - Patient Made Payment The patient made a payment via Patient Portal
Patient Portal - Patient Notified of Possible Duplicate Payment The patient is warned when attempting to make a duplicate payment via Patient Portal (PayConnect users only)
Patient Portal - Patient Opened Hosted Payment Form
Patient Portal - Patient Opened Payment Form
Patient Portal - Patient Opened Payment Form From Login
Patient Portal - Patient Paid with Existing Card
Patient Portal - Patient Rejected Submission of Duplicate Payment The patient opted to decline the duplicate payment made via Patient Portal (PayConnect user only)
Patient Portal - Patient Submitted Payment with PayConnect
Patient Portal - Patient Submitted Payment with XWeb
Web Forms - Completed Web Form The patient completed a form via Web Forms
Web Sched - Appointment Moved
Web Sched - Appointment Scheduled An appointment was scheduled via Web Sched
Web Sched - Patient Accepted Date/Time
Web Sched - Patient Arrived at Home View
Web Sched - Patient Arrived at Scheduler
Web Sched - Patient Declined Date/Time
Web Sched - Patient Identified Themselves
Web Sched - Patient Passed 2FA When using Web Sched, the patient was sent two-factor authentication (via email or text), and the patient entered the correct authentication
Web Sched - Patient Received Confirmation Popup
Web Sched - Patient Selected Service
Web Sched - Patient Selected Timeslot
Web Sched - Patient Sent Schedule Request
Web Sched - Patient Switches Months
Web Sched - Patient Was Sent 2FA Code When using Web Sched, the patient was sent two-factor authentication (via email or text)
Web Sched - Recall Already Scheduled
Web Sched - Recall Not Found