Middle Tier Troubleshooting
See Middle Tier.
Below are some common problems with the installation and maintenance of Middle Tier.
What is my URI?
The URI is composed of four parts:
For example: http://MyMiddleTierServer/AliasName/ServiceMain.asmx.
These errors are an indicator that Enable 32-Bit Applications is turned off. Refer to step 3e on Middle Tier Installation.
Some issues can arise when using a Middle Tier server between different time zones. See Time Zones.
Error: System.Web.Services.Protocols.SoapException: There was an exception running the extensions specified in the config file.
Open Dental is trying to send too much data over middle tier in one function call. Either the data was not serialized correctly or the function itself needs to be rewritten to do more client side processing before sending a request for data to the middle tier.
After making these edits it may be necessary to restart the site by selecting the server name in the object browser on the left and selecting Restart under the Manage Website section on the right.