Home User Manual Discussion Forum Search

EHR Objective 9: Secure Messaging

This information applies to EHR Modified Stage 2 for Program Years 2015 to 2018. For current information, see:

Measure: Send a secure electronic message, using Secure WebMail, to at least 5% of patients seen by the provider (or their authorized representative).

Exclusions Available?

Yes, if a provider has no office visits or conducts 50% of patient encounters in an area with low broadband availability.

Resources

2017 Spec Sheet (PDF)

2018 Spec Sheet (PDF)

Calculation

Version 16.4 and greater: The SecureMessaging calculation was updated to track how many secure web mails are sent to patients.

  • Denominator: All unique patients with at least one completed procedure by the provider during the reporting period.

  • Numerator: The number of patients in the denominator for whom a secure web mail was sent.

Version 16.3 and earlier: Use Query Example 1201 to calculate how many patients with a completed procedure were sent a Secure WebMail for a date range, by provider. The SecureMessaging calculation in measure reports calculates how many messages a patient sends to a provider, not vice versa. This was an old stage 2 requirement.

We also recommend gathering supporting documentation that secure messaging is set up (e.g. screenshots).

Setup

Set up the Patient Portal.

Instructions

WebMail

We recommend capturing screenshots as supporting documentation.

Open Dental Software 1-503-363-5432