Ports and IP Addresses for eServices
The eConnector, on some networks, requires ports and IP addresses to white listed.
Also see Firewall and Network and Computer Setup.
The following ports are needed to communicate with our servers:
- 30777
- 30778
- 30779
- 30780
- 30781
- 30782
- 30783
- 30784
- 30785
- 30786
- 30787
- 49997
- 50000
- 50002
- 50003
- 50004
- 50005
- 50006
- 50007
- 60000
- 60002
- 60003
- 60004
- 60006
- 60007
In some instances, IP addresses must be white listed as well. In these situations you will need to tie the port exceptions to the following IP addresses:
- 50.206.249.205:50003
- 50.206.249.205:50004
- 50.206.249.205:50005
- 50.206.249.205:50006
- 50.206.249.205:50007
- 50.206.249.205:50008
- 50.206.249.203:50007
- 50.206.249.203:50008
- 50.206.249.203:50009
- 50.206.249.203:60003
- 50.206.249.203:60004
- 50.206.249.203:60005
- 50.206.249.203:60006
- 50.206.249.203:60007
- 50.206.249.203:60008
- 50.206.249.203:60009
- 50.206.249.203:60010
- 50.206.249.203:60011
- 50.206.249.203:60012
- 50.206.249.203:60013
- 50.206.249.203:60014
- 50.206.249.204:50000
- 50.206.249.204:50001
- 50.206.249.204:50002
- 50.206.249.205:50000
- 50.206.249.205:50001
- 50.206.249.205:50002
- 50.227.194.166:50003
- 50.227.194.166:50004
- 50.227.194.166:50005
- 50.227.194.166:50006
- 50.227.194.166:50007
- 50.227.194.166:50008
Troubleshooting
If after adding ports, the eConnector still does not connect, try installing the eConnector to a different workstation.
If installing to a different workstation does not work, contact your IT Professional. There is likely an issue with your network architecture.