See eConnector.

Some organizations choose to limit outbound traffic to specific IP addresses and their corresponding ports. If your organization or IT professional chooses to use this strategy, the eConnector and eServices Listener will require specific IP address and port combinations to be whitelisted in your firewall.

Most organizations will not need to use this page, but in the event that you do, please contact us by sending an email to vendor.relations@opendental.com. Include your Open Dental account number, the name of your organization, the contact person who is responsible for managing ports, and the contact person's phone number and email address.

Firewall and Network Requirements

If your office uses a firewall or network security appliance, please review the requirements below and coordinate with your IT provider as needed.

See the following for additional setup guidance:

• Firewall
• Network and Computer Setup
• eConnector Firewall

Required Open Ports

The following outbound ports must be open to allow communication with Open Dental servers.

Core Service Ports

• 8200
• 8201
• 30777 - 30787

49900 - 50000 Range

• 49997
• 50000
• 50002 - 50011
• 50015 - 50020

60000 Range

• 60000
• 60002 - 60004
• 60006
• 60007

IP Address Whitelisting (When Required)

In some network environments, port exceptions must be tied to specific IP addresses. If your firewall requires this level of restriction, whitelist the following IP address and port combinations.

50.206.249.203 and 38.119.165.120

Ports:

• 8200
• 8201
• 50001 - 50002
• 50007 - 50008
• 60003 - 60004
• 60006 - 60007
• 60009 - 60010
• 60012 - 60013

50.206.249.204 and 38.119.165.121

Ports:

• 50000
• 50002

50.206.249.205 and 38.119.165.125

Ports:

• 50000
• 50002
• 50009 - 50010
• 50012 - 50013
• 50015 - 50016
• 50018 - 50019
• 50021 - 50022

50.227.194.165 and 38.119.165.126

Ports:

• 50000 - 50001
• 50003 - 50004
• 50006 - 50007
• 50009 - 50010

50.227.194.166 and 38.119.165.119

Ports:

• 50003 - 50004
• 50006 - 50007
• 50009 - 50010
• 50012 - 50013
• 50015 - 50016

Important Notes

These settings may need to be configured on:

• Hardware firewalls
• Windows firewalls
• Managed security services
• Router-level firewalls

If unsure how to configure these rules, please contact your IT professional.

Network restriction vary by office. Not all environments require IP-based whitelisting.

Troubleshooting

If after adding ports, the eConnector still does not connect, try installing the eConnector to a different workstation.

If installing to a different workstation does not work, contact your IT Professional. There is likely an issue with the network architecture.