NewTom Pano

See Sensor Compatibility.

NewTom machines have a Twain driver which should make them compatible with Open Dental.

For assistance with setup of a NewTom machine, contact NewTom/Cefla: https://ceflamedicalna.com/contact-us/.

Troubleshooting

If a NewTom machine is not working in Open Dental, there are several troubleshooting steps to resolve.

Device Setup

In Imaging Devices, double-click the device.

Antivirus

Antivirus programs (e.g., Windows Defender, Endpoint Security, etc.) may prevent image transfer. Work with your IT to troubleshoot or configure your antivirus software.

Disable Multi-image

In the NewTom iCapture Monitor program, uncheck Enable multi image transfer.

Save to Folder

In the NewTom TwainToDisk program, choose a destination folder in Settings. In Open Dental, from the Imaging Module, Import dropdown, select Import Automatically. Enter the same file path there as you entered into the NewTom settings.