See Versions.

Version 25.2 was released as stable on 09/09/2025.

Major Changes

eClipboard Web released

• Allow patients to fill forms and complete eClipboard checklist items from a web browser
• Send patient-specific links to eClipboard Web ahead of a patient appointment

Integration with BetterDiagnostics

• Help providers easily identify common dental pathologies for patients 18 and above
• Filter AI annotations by pathology to customize your viewing experience

Mass Email feature

• Upload patient email lists to a Mailchimp audience
• Commlogs emails on the accounts of patients who received an email

Changes by Category

Account Module

• Option to automatically add Carecredit Merchant Fee Adjustments
• Implemented XConnect to validate claims for DentalXChange users
• Added a read-only Credit Card field when processing a payment with a saved card via PayConnect
• Patient Payment Plans, added ability to attach paysplits to payment plans when an Unearned Type of Payment Plan Prepay is selected
• CareCredit Self-Service option
• New preference to prompt for Medical EOB on primary claims

Appointments Module

• New preference for Provider time bars show on Operatory background
• Waiting Room button to open in new window

Chart Module

• In the Chart Module, Medical area, fixed Med Urgent and Medical Summary rows to be bold for consistency with other fields
• Allergies marked as Other on imported eForms can be converted to an allergy listed on the Allergy list
• Problems marked as Other on imported eForms can be converted to a problem listed on the Problem list
• Added birthdate to printed Graphical Perio Charts

eForms

• New eForm field for Patient List allows patients to select the family member that is the insurance subscriber
• New eForm field for Ins Pick allows easier entry and import of insurance plans
• eForms consider Sheets when calculating frequency
• Improved Patient Forms window interface
• Removed Imported status from Fill eForm window

eServices

• Secure Email messages allow patients to unsubscribe
• Moved option to use Secure Email for Web Sched Recall to Web Sched Recall Setup
• Allow Secure Email for Web Sched Recall to be determined by clinic
• Allow Message-to-Pay emails to send via Secure Email
• In Message-to-Pay Setup, customize receipt email template

Family Module

• User interface changed in the Edit Benefit window
• Updated Insurance Answers Plus bridge
• In Insurance History, edit or remove entered dates

Manage Module

• In the Task Filter window, the Clinic and Region dropdowns now include an Unassigned option.
• Task window now has a Task Category dropdown when enabled in Tasks Preferences
• In the Task Filter window, added the ability to select a specific patient
• Added additional logic to the preference, Don't auto-process claims w/these CARCs

Miscellaneous

• Removed DentalXChange Patient Credit Score bridge, as the service has been discontinued
• Added bridge to DTX Studio
• New report, Insurance Pending Supplementals, for tracking pending insurance overpayments and underpayments
• Ability to add EOBs to preauthorizations
• Added domain login when changing the user on a procedure note or group note or when signing sheets
• Updated the names of several security permissions
• New security permission for Treatment Planned Procedure Edit Fee
• New preferences for read/write delay when using replication
• Ability to open a read-only version of the wiki to use when Open Dental is closed
• New Database Maintenance Tool for Invalid Characters (GDI+) to clean up unsupported characters
• Wiki search option to limit page results
• In CareCredit Transactions, added a column for Net Amount
• Audit Trail logs when clinic for a patient has been changed
• Preference to Blur when switching between modules to prevent accidental clicking
• Option to copy images in the Imaging Module without drawings or annotations

API: API Specification

• PaySplits PUT ProvNum
• ClaimProcs POST Supplemental
• SheetFields GET (single)
• ASAPComms, supports recalls
• Appointments - Add ability to set Time Arrived
• RefAttaches GET DateTStamp
• Added additional fields to the patientnotes endpoint
• SheetFields PUT
• Added FeeSched parameter and field to Patients GET
• Commlogs PUT
• Added Prosthesis, DateOriginalProsth and IsDateProsthEst to procedurelogs endpoint
• InsPlans POST/PUT ClaimFormNum/ManualFeeSchedNum
• Added EobAttaches DELETE
• ClaimForms GET
• ClaimPayments PUT CheckAmt
• Patients POST, Add Premed