Definitions: Claim Error Code
Claim Error Code definitions determine which error code options are available on the Custom Tracking Status Update window.
Add or Edit an Error Code
- Click Setup, Definitions, then select Claim Error Code.
- Click Add to add a new status, or double-click a status to edit.
- Name: Enter the abbreviation for the error code. This will show in the Error Code column of the Claim Custom Tracking Status History grid.
- Description: Enter the full description of the error code.
- Click OK to save.
On the main Definitions window, highlight a status, then click the up/down arrows. This determines the order in which the codes show on the Custom Tracking Status Update window.
Remove a Status
Definitions can only be removed if they have not been used. On the Edit Definition window, click Delete.