Providers, proxy clinicians, and clinics subscribed to DoseSpot will receive Alerts in Open Dental's main menu. Before alerts will display, each provider/proxy clinician and clinic must be subscribed to eRx Alerts. See Subscribe Users to Alerts for steps.
The eRx alert category includes the registered provider and registered clinic that are subscribed to the alert. Currently there are three eRx alerts. Two are informational, and one requires action (see below). See Alerts for descriptions.
Select user to assign ID: This alert appears when multiple users are assigned to one provider, or no user is assigned. This alert requires action.
- Click the alert, Open DoseSpot Assign User ID.
- DoseSpot User ID: The user ID that is assigned to the registered provider. This field cannot be edited.
User to Assign: Pick a user from the list, or click the picker button to open the Pick User window and assign a user.
- Click OK to assign the selected user to the User ID shown.