In the Appointments Module, a small circle can be added to an appointment box to indicate an appointment's confirmation status (e.g. confirmed, unconfirmed, called, emailed).
To show the confirmation circle, Confirmed Color must be added to the Appointment View.
Confirmation statuses can be created and customized in Definitions: Appt Confirmed.
Only users with the Appointment Confirmation Status Edit security permission can change the confirmation status. Changes to confirmation status are logged in the Audit Trail.
This prompt can appear when moving an appointment.
Three criteria must be in place before this prompt will appear:
Offices using eConfirmations, may also receive the following prompt if an eConfirmation was already sent for an appointment being rescheduled to a new date or time.
If the office chooses not the resend the eConfirmation, the patient may receive an error when trying to confirm their appointment. See the Troubleshooting section of eConfirmations for more details.