Open Dental Cloud Backups

Open Dental Cloud offers automatic backups of the database and OpenDentImages folder.

Routine backups are made and stored according to the chart below. Backups are made at each frequency and are retained for the time listed.

Frequency Backup Type Storage Location Time Retained
Hourly Incremental* On Site 24 Hours
Hourly Incremental* Off Site 72 Hours
Daily (11 pm) Full On Site 3 Days
Daily (11 pm) Full Off Site 3 Days
Weekly (1st, 8th, 15th, & 22nd of each month) Full Off Site 6 Months
Monthly (1st of each month) Full Off Site 1 Year
Yearly (January 1st of each year) Full Off Site 3 Years

*Incremental backups do not include the OpenDentImages folder.

Backups can be requested by contacting Open Dental support.