See International Customers.

Open Dental has built-in features for Canadian providers, including dentists, independent hygienists, and denturists, to efficiently run your practice.

Open Dental is ACDQ Express, CCDWS (Telus and Instream), CDAnet, CDHAnet(TM), and DACnet(TM) certified/approved and ready for use in all Canadian dental offices.

To see the Canadian features, set the Region and Language on each workstation to English (Canada) or French (Canada) before opening Open Dental.

Clearinghouses

ITRANS 2.0 and Claimstream are integrated with Open Dental to easily send electronic claims. Carrier responses, including EOBs, rejections, or claim acknowledgements are received automatically and can be viewed from the claim in Open Dental.

For participating carriers, electronic attachments can also be sent with claims from Open Dental.

ITRANS 2.0 is available for dentists. Claimstream is available for independent hygienists or denturists.

Procedure Codes

CDA Codes are available within Open Dental. New or updated codes can be downloaded to Open Dental each year using he built-in Procedure Code tools. These codes are used throughout Open Dental on Canadian databases, including to set default insurance categories and recall types.

Code systems for some regional organizations (e.g., CDHA, DAC) can also be downloaded.

Fee Guides

Regional fee guides can be easily imported into Open Dental to reduce manual entry. Some fee guides are not available.

Additional Canada-Specific Features

• Native integration with PaySuite.
• Lab Fees can be associated with procedures and displayed on appointments and claims.
• Tax receipts can be generated and printed for patients.
• Time units can be entered fro applicable procedures (e.g., SC/RP) for proper tracking.

Quebec

Open Dental has users in Quebec successfully using Open Dental, however setup is different than other regions. The RAMQ clearinghouse is not currently available for use within Open Dental.

Software As a Medical Device (SaMD)

Per Health Canada, Open Dental Software does not need to be classified as a Medical Device as we meet the exclusion criteria below.

The following information can be found in detail here: Draft Guidance Document - Software as a Medical Device (SaMD)
2.2 Exclusion criteria
The medical purposes described in the device definition of the Act can apply to a wide range of products. However, software that does not have a direct impact on the diagnosis, treatment, or management of an individual's disease, disorder, abnormal physical state or symptoms would not be subject to the Regulations (e.g. a mobile app intended to monitor daily calorie intake and energy expenditure to allow an individual to self-manage their weight).

It has been Health Canada's longstanding position that the following types of software do not meet the definition of a medical device and are therefore not subject to the Regulations:

• Software intended for administrative support of a health care facility,
• Software that enables clinical communication and workflow including patient registration, scheduling visits, voice calling, video calling,
• Software intended for maintaining or encouraging a healthy lifestyle, such as general wellness apps, and
• Software intended to serve as electronic patient records.

Additional clarifying information can be found here: Software Regulated as a Medical Device - Frequently Asked Questions