DoseSpot eRx users can view reports about electronic prescriptions.

In the DoseSpot eRx / Prescription interface, click the user icon, and select Reports. 

By default, only DoseSpot practice admins and providers have access to reports. To allow access to other users, contact Open Dental Support.

Select a report from the dropdown to view filters. Set filters, and then choose an option to generate the report:

• PDF Export: Download the report as a PDF.
• CSV Export: Download the report as a CSV (spreadsheet).
• View Report: Open the report in the current window. Scroll to view report details.

The following reports are available in DoseSpot:

• Prescriptions in a Date Range: View all prescriptions sent in a date range.
• All Outstanding Transmission Errors: View any prescriptions that are still in an error status. Once an error has been acknowledged, deleted, or the prescription has been printed, prescriptions are removed from this list.
• EPCS Audit Trail: View a log of data related to controlled substance prescriptions (EPCS).
• EPCS Incident Report: View events and outcomes related to EPCS. This includes IDP status, SSO login attempts, TFA Activation, Admin Console logins, and TFA Authentication attempts.
• All Outstanding Refill Requests: View refill requests that have been sent to providers that have not yet been responded to.
• Refill Response Report: View responses to refill requests.
• Duplicate Patient Report: View any duplicate patients that have been created in DoseSpot.
• Pending Prior Authorization Report: View prior authorization requests created in DoseSpot that are not completed, including the current status and date initialized.
• NARX Log: View logs tracking when a clinician accessed PDMP reports.
• IDP History: View the EPCS and Identity Proofing (IDP) status of each clinician.