eServices Signup

In the eServices Setup window, click Signup.

The Basic View is active by default when there is only one location. The Advanced View is active by default when there are multiple locations/clinics.

Note:
  • Fees displayed on the screenshot above may not be current. Refer to Fees for Support and Services for the most up-to-date pricing.
  • For Open Dental Cloud users, this window will open in a new web browser session.

See our video: QuickTip: Signing Up for eServices

Hover the mouse over a service to view service description and terms. Check the box next to each service to enable it. If you select the eServices Bundle, all boxes will check. The Total $ amounts will automatically update to reflect fees. Integrated Texting access fee is included with eConfirmations. Per outgoing message fees still apply. Patient Portal and Web Forms are free for those on support. Thus, in the Signup Portal, these options are always checked.

Click Save. New charges will be reflected within two billing cycles.

Discontinue a Service

To discontinue a service, uncheck its box in the Signup Portal and click Save. Click the Info box in the upper right to see the Next Bill Date.

When discontinuing a service, access to the service will be available for the remainder of the day.

Troubleshooting

The Signup Portal window in Open Dental is blank with Internet Explorer 8 installed.

Update Internet Explorer or uninstall it. The Signup Portal is not compatible with IE 8. See Computer Requirements.