Web Sched Troubleshooting

See eServices Setup.

Below are some troubleshooting steps if you experience issues with Web Sched Recall, Web Sched New Patient, or Web Sched ASAP.

Problem: There are no available time slots for patients to choose from.Solution:Check all setup options to make sure information is complete and accurate.


Web Sched New Patient Q: Why do I see 'Error Retrieving URLs' in the Hosted URL title bar?

A: This message shows when you haven't yet enabled Web Sched New Patient, or when there are connection issues with the eConnector.