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Tablet

See Network and Computer Setup.

Tablet devices can be used in Open Dental in numerous ways. The features available for a device vary. Use the table below to determine the best device for your practice.

Device Features Notes
Android Device

Android Devices can be used with Open Dental in the following ways:

  • ODMobile
    • Replaces Mobile Web.
    • View and Manage Appointments.
    • View Patient Information.
    • ePrescribe with DoseSpot Access.
    • 2-Way Text With Patients.
    • View Some Reports

  • eClipboard
    • Patient Check-In
    • Patient Forms
    • Medical Histories
    • Consent Forms
    • Patient Picture (Selfie feature)
    • Photograph insurance card and ID
    • Present Treatment Plans
    • Present Payment Plans
    • Take Payments

  • ODTouch
    • Customizable Patient Flow to Complete Routine Actions During Patient Appointments
    • View Provider Production Goals
    • Create and View Appointments
    • Create Perio Charts
    • View Patient Charts and Add Chart Notes
    • Create Exam Sheets
    • Create and Present Treatment Plans
    • Create and Present Payment Plans
    • View Some Reports
    • ePrescribe with DoseSpot Access

  • The Open Dental program cannot run on this device
  • Android version 8 or higher is recommended for eClipboard
  • Android version 10 or higher is required for ODTouch
  • Samsung Galaxy Tab S8 or higher devices are recommended for ODTouch
  • Recommended display size for devices is 10" or greater for ODTouch
  • 4 GB of RAM is required. 8 GB of RAM is recommended

iOS Device

iOS Devices can be used with Open Dental in the following ways:

  • ODMobile
    • Replaces Mobile Web
    • View and Manage appointments
    • View patient Information
    • ePrescribe with DoseSpot Access
    • 2-Way text With patients
    • View Some Reports

  • eClipboard
    • Patient Check-In
    • Patient Forms
    • Medical Histories
    • Consent Forms
    • Patient Picture (Selfie feature)
    • Photograph insurance card and ID
    • Present Treatment Plans
    • Present Payment Plans
    • Take Payments

  • ODTouch
    • Customizable Patient Flow to Complete Routine Actions During Patient Appointments
    • View Provider Production Goals
    • Create and View Appointments
    • Create Perio Charts
    • View Patient Charts and Add Chart Notes
    • Create Exam Sheets
    • Create and Present Treatment Plans
    • Create and Present Payment Plans
    • View Some Reports
    • ePrescribe with DoseSpot Access

  • The Open Dental program cannot run on this device
  • These Apple devices are considered obsolete, and therefore do not work with Open Dental apps
  • If using an Apple device, it must be able to update to iOS 14 or higher
  • iPad Air or iPad Pro are recommended for ODTouch
  • Recommended display size for devices is 10" or greater for ODTouch
Windows Device

Windows tablets can be used with the full version of Open Dental. This includes:

  • Kiosk
    • Patient Forms
    • Medical Histories
    • Consent Forms

  • Launching Open Dental can assist with:
    • Presenting Treatment Plans
    • Charting

  • Tablets must run a full versions of Windows.
  • Tablets cannot be in Tablet Mode.
  • Cannot run Windows 8 RT or Windows 10 S.
  • Must have a resolution of at least 1280x768.

Before using a Windows Tablet as a Kiosk device, consider the following issues.

  • May run slower due to limited graphic capabilities
  • Screen size and configuration. On Window 8 Surface Pro tablets, the kiosk doesn't take up the whole screen. The writing can appear very small to patients and the orientation can also be shifted by movement of the tablet.
  • Tablets need to have their keyboard undocked when filling forms. Docked keyboards may resize the full screen windows and can cause issues with scroll bars.
  • Tablets need to be in tablet mode for the touch keyboard to automatically popup when using the kiosk.
  • Tablets are very portable and can easily be lost or misplaced in a reception area setting.

Limitations

Android is not a 'controlled ecosystem'. With Android, you can get new devices with old software that will not work well.

The following are not supported:

  • Fire tablets, which run Fire OS, are not compatible with eClipboard or ODTouch.
  • Android 4.4 KitKat
  • Vasoun brand Android tablets are not compatible with eClipboard or ODTouch.
  • Remote Software & Security

    There are software products available for remote connection to one of your office computers over an iPad or Android. The Remote Access page covers some of these products, but there are others.

    See Wireless for ideas regarding security when using a tablet device.

    Formerly Supported

    eClipboard was formerly supported for Windows tablet devices. These devices are no longer supported as of September, 2023.

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