TigerView Bridge

In the Main Menu, click Setup, Program Links. Double-click on TigerView from www.televere.com.

TigerView is an imaging software. Website: www.televeresystems.com.

Visix for ScanX is a rebranded version of TigerView, so use the TigerView bridge to set up the Visix software. ScanX also has a self-named intraoral camera, which does not use this bridge. This bridge is for Visix and TigerView software only.

To enable the bridge:

  1. Check the Enabled box.
  2. Verify the Path of file to open.
  3. Double-click on a row in Additional Properties to change settings.
    1. Set the Tiger1.ini file path. It should always be set to match the default TigerView ini path because TigerView always looks to its default path and will not return patient data if it cannot find the ini file.
      Note: Certain newer versions of TigerView may require the Tiger1.ini file to be located in the same folder as the Tiger1.exe program file (e.g., C:\tigerview8\).
    2. Use the PatNum (enter 0) or ChartNum (enter 1) as the patient ID.
    3. Set the EMR folder path if using TigerView EMR.
    4. Set the format for birth dates. It should be set to MM/dd/yy (default) or MM/dd/yyyy (4-digit year).
  4. Set up a clickable bridge button.
    1. Under Add a button to these toolbars, highlight where to display the button.
    2. Enter the Text on button.
    3. (Optional) Import an image to show on the button (22 x 22 pixels).
  5. If using clinics, click Hide Button for Clinics. Select which clinics the button should display on.
  6. Click OK.

Technical Details

Clicking the Visix/TigerView button will open the patient in the Visix/TigerView software. If the patient doesn't yet exist, it will create a record using the patient's name and PatNum.

As of version 14.2, thumbnails are pulled into Open Dental with the help of TigerView EMR.

  1. Run TigerView EMR and set an export path.
  2. In Additional Properties on the Program Links window, set the TigerView EMR folder path to the export path.

If set up properly, when Open Dental starts and while it's running, thumbnails will be copied from the TigerView export folder into the patient's OpenDentImages folder. An x-ray Image Category that shows in Chart module will be automatically created in Definition Setup. Thumbnails will show under the x-ray category in the Images Module and there will be an x-ray tab at the bottom of the Chart Module. If you do not see an x-ray tab, make sure show in Chart module is set in Definitions.

Open Dental writes data to the Tiger1.ini file similar to this:

[Slave]

LastName=Spander

FirstName=Jeremy

PatientID=1234

PatientSSN=123456789

Gender=Male

DOB=03/21/75

AddrStreetNo=123 Main

AddrCity=

AddrState=OR

AddrZip=97302

PhHome=(503)363-5432

PhWork=(503)271-3821

Open Dental then launches TigerView. TigerView opens with no splash screen to the designated patient. TigerView deletes the patient information from the ini file.

When I push the TigerView button to launch TigerView, I see a message in TigerView which informs me that a provider was not specified.

If there is only one provider within TigerView (ex System Admin), then you can call TigerView support to enable the option to bypass the provider window. Even if you have multiple providers in Open Dental, you will probably only have one provider inside of TigerView, and that provider is usually named System Admin. If you have multiple providers inside of TigerView, see feature request #2295.