Scan EOB

The Insurance Payment (EOB) window is described at the bottom of both Finalize Insurance Payment and Batch Insurance Payment. In the lower left corner of that window, there is an area indicating if the EOB is already scanned.

We recommend entering all EOB information (including remarks) with payment details so you can refer to and access it when needed. If a patient asks why insurance did not pay as expected, you can quickly determine exactly which procedures were not paid and why.

Scanned and imported EOBs are stored in the OpenDentImages\EOBs folder.