Definitions: Claim Custom Tracking

Claim Custom Tracking definitions determine which status options are available on the Edit Claim - Status History Tab.

  1. In the Main Menu, click Setup, Definitions, then select Claim Custom Tracking.
  2. Click Add to add a new status, or double-click a status to edit.
  3. Name: Enter the name of the status.
  4. Days Suppressed: Enter any positive number. This equals the number of days a claim will be excluded from the Outstanding Insurance Claims Report when this status is selected for a claim.
  5. Click OK to save.

Reorder Statuses

On the main Definitions window, highlight a status, then click the up/down arrows.

Remove a Status

Statuses can only be removed if they have not been used. On the Edit Definition window, click Delete.