eServices Misc

The eServices Setup, Miscellaneous Tab allows you to set the time window for sending automated Web Sched Recall reminders, eReminders, and eConfirmations. It is also a way to access the old Mobile Synch area.

To open, in the Main Menu, click eServices, Misc.

Automated eServices Schedule

The automated eServices schedule determines the time window during which automated Web Sched Recall, eReminders, and eConfirmations can be sent.

The eConnector must also be running during the time window. Messages due after the End time each day will be sent at the End time. Same day eReminders that are due within one hour of the Start time (or before) will be sent one hour before the appointment, regardless of Start time.

Hints:

Date Format

Select the date format to apply in email and text messages (eReminders, eConfirmations, manual confirmations, Web Sched ASAP messages, ASAP List text messages, Web Sched Recall reminders, Web Sched Notify messages, Patient Portal Invites, and email templates that contain appointment date tags).

If using a Custom date format, use the following information as a guide:

Show Mobile Synch (old-style)

Click to access the old mobile synch interface. See Mobile Synch Setup.