In the Main Menu, click Tools, Aging.

Aging is automatically calculated when you:

By default, aging is calculated daily.

To set a specific time to run aging and/or prevent slowness due to aging (for larger offices), see Miscellaneous Setup:

Manually Calculate Aging

If you have opted in Account Module Preferences to have Aging calculated monthly instead of daily, you will need to manually update patient aging. Typically you will update near the beginning of the month.

Enter the Calculate as of date, then click OK. The default date will be one month after the last calculated date, but can be changed as needed.

Note: An entry is made the Audit Trail each time Aging is run.

How Aging is Calculated

By default, all charges within a family are sorted into four aging categories based on the date of the charge. The categories are 0-30, 31-60, 61-90, and over 90 and represent the number of days the remaining balance of a charge has been outstanding. Then, the sum of all credits for the entire family history is applied to the oldest category with a remaining balance. If the total credits were not sufficient to cover the total charges, categories will still contain amounts due.

Credits are applied to the oldest debts first in order to give the family as much credit as possible. This way, if you see a family has a balance in the over 90 category, you might be more comfortable moving the guarantor account to precollections. However, credits (e.g. adjustments, pay plan charges) attached to procedures can be applied to the procedure balance instead of the oldest family balance. See the Account Module Preference, Transactions attached to a procedure offset each other before aging.