Definitions: Recall / Unsched Status
In the Main Menu, click Setup, Definitions, Recall/Unsched Status.
The Recall/Unsched Status definition determines the Set Status/Unscheduled Status options available in the Recall and Unscheduled Lists.
When a status is selected from the Set Status dropdown menu in the recall list, a Commlog is created with the status name. In the unscheduled list, selecting a status from the Unscheduled Status dropdown in the Edit Appointment window changes the UnschedStatus column.
To add or edit available status options: