Commlog

The Commlog is a general purpose log of all communications with a patient. A log of all commlog entries show in the Account Module, Chart Module, Edit Appointment, and Recall List.

In some cases, the commlog window may open automatically to prompt an entry after an action:

There are also several ways to manually start a commlog.

Types: The options that show are those listed in Definitions: Commlog Types. In some areas of Open Dental, a commlog's default type is set based on where the commlog is created. Set the default type in Definitions.

Type does not affect sorting of commlogs.

Mode: The method of communication.

Auto Note: Add Auto Notes to the commlog note text.

Clear: Clear contents of commlog note.

Note: The commlog text. Once a note is added to a new commlog, you must click OK to save or Delete.

Commlog entries support Electronic Signatures.

In some cases, a commlog entry is automatically created after an action:

Statements: Every time you print a statement, a commlog entry with a type of Statement Sent is generated automatically and shown as a line item in the patient's account. These entries do not show in the Communications Log list.

Auto Save: New commlogs in progress can be set to auto save on a 10 second timer, if a change was made in that time. Auto Save is only available for newly created commlogs.