The Commlog is a general purpose log of all communications with a patient.
In the Main Toolbar, click Commlog.
There are several additional ways to manually start a commlog.
In some cases, the commlog window may open automatically to prompt an entry after an action:
Types: The options that show are those listed in Definitions: Commlog Types. In some areas of Open Dental, a commlog's default type is set based on where the commlog is created. Set the default type in Definitions.
Type does not affect sorting of commlogs.
Mode: The method of communication.
Auto Note: Add Auto Notes to the commlog note text.
Clear: Clear contents of commlog note.
Note: The commlog text. Once a note is added to a new commlog, you must click OK to save or Delete.
Commlog entries support Electronic Signatures.
In some cases, a commlog entry is automatically created after an action:
Statements: Every time you print a statement, a commlog entry with a type of Statement Sent is generated automatically and shown as a line item in the patient's account. These entries do not show in the Communications Log list.
Auto Save: New commlogs in progress can be set to auto save on a 10 second timer, if a change was made in that time. Auto Save is only available for newly created commlogs.