General Messages are texts or emails sent after an appointment has been set complete. For example, a text may go out after the appointing inviting the patient to leave a review. Emailed messages can be sent at no additional cost. To send messages by text, Texting is required and a per text message fee applies.
General Messages can be activated or deactivated as needed.
After activating General Messages, set up General Message Rules.
To edit an existing General Message Rule, double-click a General Message Rule from the Automated Messaging Rules grid. To add a new rule, click Add General Message.
For information on adding and editing rules, see Edit Rule.