If you need to convert from another dental software, we provide data conversions, conversion of scanned documents and patient pictures, and other services. For more information, please contact a conversion specialist at 503-363-5432 or firstname.lastname@example.org. Our conversion department is generally available Monday - Friday, 8 a.m. - 4 p.m (PT).
Data Conversion: Converts data from another software to an Open Dental database. The data that converts varies by software. See Data Conversion Fees for a breakdown.
Scanned Document (Image) Conversion: Converts scanned documents and patient pictures; it is not included in a data conversion and has a separate fee. It does not include x-rays. Image conversions only occur after a final data conversion. See Image Conversions for a breakdown.
Payment: The conversion fee is separate from the support fee. The first month's support fee and final data conversion fee must be paid BEFORE the date of the final conversion. Call us at least 3 days prior to the conversion date to make a payment. We accept payment via credit or debit card. To pay by check, you can pre-arrange to have a statement sent to you.
Q: What happens to my conversion data after the conversion is complete? A: By default, we retain a copy of test and final conversion data in a secure and encrypted location for approximately two months so we can provide assistance to customers if issues arise. Once two months have passed, the data is permanently deleted.
If you would like to increase or shorten the length of time data is retained, please notify us in writing (email). Also see our Business Associate Agreement.
The Conversion Department will provide you with a written quote prior to a final conversion.
The typical cost for a Canadian office is $850 per database.
We may consider the GDP per capita for non United States customers when creating the quote.
Fees vary depending on the data we can convert
If you reside in a country outside of the United States and your country has privacy regulations that forbid the transfer of patient data to the United States (such as the European Union or New Zealand), then it is highly unlikely that we will be able to run a conversion for your office. Since we cannot collect a copy of your data, we do not have a good way to convert the information. Please contact the Open Dental Conversion Department to discuss your options.
Volume data conversion discounts are available to dental organizations having multiple data conversions (distributors excluded). Please confirm discounts with a conversion specialist. All conversion discounts must be approved by Open Dental management.
First 3 Data Conversions
4 – 7 Data Conversions
$100 discount from full conversion price (if base fee greater than $400).
8 – 14 Data Conversions
$200 discount from full conversion price (if base fee greater than $400).
15 + Data Conversions
$300 discount from full conversion price (if base fee greater than $400).