Customer Announcements
Update 09/26/2024 - We are working to transition affected Integrated Texting users to a new phone number which will support URLs. Affected users may notice a temporary change to their phone number while the telecom supplier continues to work on a permanent resolution.
09/23/2024 - Some Integrated Texting users may be experiencing issues when sending messages that contain URLs or email addresses. This is due to an unprecedented service interruption with one of our telecom suppliers. Open Dental works with multiple telecom providers, and only one is affected at this time. Open Dental is aware of the issue and working with the supplier on a resolution.
08/08/2024 - Warning: we specifically advise customers not to use NexHealth products that claim to integrate with Open Dental. If you do, you are likely bypassing Open Dental security, and the data that they may hack into the Open Dental database can cause unhandled exceptions. We are making this announcement as this has happened and will likely happen again in the future, (three customers as of August 8, 2024) and Open Dental may not be able to fix your issues because we do not have a record of the methods NexHealth may be employing to insert data into Open Dental.
07/03/2024 - The latest Open Dental User Newsletter has been released. See company announcements, new feature highlights, tips and tricks, and more.
