Customer Announcements
10/11/2024 - DoseSpot, one of Open Dental’s integrated eRx providers, made a recent change affecting the drug database. Due to this change, DoseSpot users must update their Open Dental version to to 24.1.81 or 24.2.41 or greater by October 30th, 2024. If you do not update by October 30th, when attempting to launch DoseSpot in Open Dental, you will receive an the error “This clinic is configured for API v2 and you are attempting to access a v1 endpoint. Please modify your request so that it is accessing a v2 endpoint.”
You may still update Open Dental after October 30th, and DoseSpot will start working again.
08/08/2024 - Warning: we specifically advise customers not to use NexHealth products that claim to integrate with Open Dental. If you do, you are likely bypassing Open Dental security, and the data that they may hack into the Open Dental database can cause unhandled exceptions. We are making this announcement as this has happened and will likely happen again in the future, (three customers as of August 8, 2024) and Open Dental may not be able to fix your issues because we do not have a record of the methods NexHealth may be employing to insert data into Open Dental.
07/03/2024 - The latest Open Dental User Newsletter has been released. See company announcements, new feature highlights, tips and tricks, and more.
