Customer Announcements

07/10/2026 - For some time, we have provided free address verification when adding or editing a patient address in Open Dental. USPS offered a service we could programmatically call at no cost, but now USPS has announced, with less than 2 weeks notice, they will begin charging for this service on July 12th, 2026. The cost is significant because we enabled this by default for all users. In order to continue to keep costs low for our customers, we are disabling this service for all customers as we research alternatives. No action is needed from you and this notice is informational only.

06/05/2026 - We have received reports of NexHealth representatives claiming to work with or for Open Dental. NexHealth is not partnered with or associated with Open Dental in any way. If you receive a call from a NexHealth representative using any of these deceptive sales techniques, please report it to us.

 

Archived Customer Announcements

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