In the Main Menu, click Setup, Appointments, Confirmations.
Use Confirmation Setup to define the default messages for confirmations sent from the Confirmation List (text messages, emails, and postcards). Also set the default appointment confirmation status to apply when a confirmation emailed or texted.
Automated eConfirmation and eReminder Setup: This window is specific to manually sent confirmations. If sending automatic confirmations instead, click to open Automated Messaging.
The Messages grid lists the message text used for postcard, email, and text message confirmations sent from the Confirmation List.
Status for emailed confirmation: The confirmation status applied to the appointment when a confirmation is emailed from the Confirmation List.
Status for texted confirmation: The confirmation status applied to the appointment when a confirmation is texted from the Confirmation List.
Double-click a row to edit the message text.
Enter the subject or message text. Insert variables as needed. Enter the subject or message text. Insert variables as needed.
Fields in brackets can be used to pull information from the database.
A message segment is 160 characters. Each additional message segment will result in additional charges.
a-z, A-Z, 0-9, . , : ; ! ? ( ) ~ = + - _ \ / @ $ # & %