The ASAP list shows patients who would like to be contacted when an earlier appointment becomes available.

In Appointment Lists, click ASAP.

Use the list to identify patients and quickly notify them about available openings. Appointments can also be scheduled from here.

See our video: ASAP List.

Note: Sign up for these eServices to easily send and manage ASAP notifications:

Double-click an appointment to view appointment details. The ASAP List can remain open while you open other areas of Open Dental. Right-click an appointment to view quick options:

To narrow results on the Appointments or Recalls tab, select other filter criteria then click Refresh to update.

Appointments tab: Lists scheduled, unscheduled, planned, and broken appointments that have been marked ASAP.

Recalls tab: Lists all patients with a recall marked Schedule ASAP on the Edit Recall window, even if they have received a recall reminder already.

Text: Only available when Integrated Texting is enabled. See Send an ASAP Text Messages below.

Web Sched ASAP Sign up/ Send / History:

Print List: Print the entire ASAP list as it appears on-screen.

Mark Appointments as ASAP

Scheduled appointments: On the appointment schedule, right-click on the appointment then select Mark as ASAP. Or double-click the appointment to open the Edit Appointment window, then check ASAP.

Note: To add ASAP to the appointment box or bubble, add ASAP to the Appointment View.

Appointments on the Unscheduled List (status = UnschedList): From the Unscheduled list, double-click to the open the Edit Appointment window, then check ASAP.

Planned appointments: Double-click a planned appointment to open the Edit Planned Appointment window, then check ASAP.

Recalls: In the Family Module, Recall List, or Patient Appointments, double-click a recall to open the Edit Recall window, then check Schedule ASAP.

Reschedule an Appointment from the ASAP List

  1. In the ASAP List, right-click on the appointment, then click Send to Pinboard.
  2. In the Appointments module, drag the appointment from the pinboard to the new time and day.

Note: Rescheduling an appointment using this method will not change its ASAP status. When you schedule a recall appointment this way, the scheduled appointment will not be marked ASAP, however the recall will still be marked Schedule as ASAP.

Send an ASAP Text Message

To enable this option, sign up for Integrated Texting.

  1. (Optional) In the ASAP List, highlight the patient(s) to send a text message to.
    Note: If you select patients before clicking Text, only those patients will be texted. If you do not select patients first and click Text, all patients with a wireless number will be auto-selected.
  2. Click Text.
  3. Enter the date and time of the available appointment, then click OK.
  4. Review the text message and modify if needed. The default text message is the Text Manual message. See ASAP Message Setup.
  5. Click Send. A commlog will be added to each patient's account.